Refund and Returns Policy

Overview

This policy covers returns, exchanges, and refunds for products purchased from https://paperswords.music.

Due to the nature of digital products (such as music downloads), all sales are final and non-refundable once delivered.

Returns are accepted within 30 days of delivery for items that are unused and in original condition. Customer is responsible for return shipping.

If an item arrives damaged or defective, please contact us with a photo within 7 days of delivery to arrange a replacement or refund.

To initiate a return or refund, please use our contact form. Include your order number and reason for the request.

Items marked as final sale, opened audio products, or customized merchandise cannot be returned or exchanged.

Approved refunds will be processed to the original payment method within 5–10 business days.

Customers are responsible for return shipping costs unless the item was received damaged or defective.

We may offer exchanges for physical merchandise depending on availability. To request an exchange, please contact us via the contact form.

All ticket sales are final. Refunds will only be issued if the event is canceled or rescheduled.